Shipping policy

1. Shipping Destinations

2. Shipping Method & Estimated Delivery Time

• Shipping Method: All orders are shipped via standard regular mail. Expedited shipping options are not available at this time.
• Delivery Timeframe: After your order is dispatched, the estimated delivery time is 15–25 business days.
  • Please note that delivery times are approximate and may be subject to unforeseen delays. Factors such as customs clearance procedures, local postal service backlogs, and peak shopping seasons can all impact the actual delivery date.
  • Order processing usually takes 1–3 business days before the package is handed over to the shipping carrier.

3. Order Tracking

• Once your order has been shipped, a shipping confirmation email containing a tracking number will be sent to the email address you provided during checkout. You can use this tracking number to monitor your package’s status on the carrier’s official website.
• Please allow 2–3 business days for tracking information to be updated, as carriers may need time to process and log the shipment details.

4. Shipping Costs

• Shipping fees are calculated automatically at checkout, based on the total weight of your order and your delivery destination.
• We reserve the right to adjust shipping costs if there are significant changes in carrier pricing or package size requirements.

5. Customs, Duties & Taxes

• Import duties, taxes, and other related charges are not included in the item price or shipping fee. These fees are the sole responsibility of the buyer.
• We recommend contacting your local customs office before placing an order to inquire about applicable duties and taxes, as their rates vary by country and region. Bulwarkly has no control over these charges and cannot estimate their exact amount.

6. Missing or Delayed Packages

• If your package does not arrive within 30 business days of dispatch, please contact our customer service team promptly. We will assist you in investigating the shipment status with the carrier.
• To be eligible for an investigation, claims for missing packages must be submitted within 45 days of the original order date.

7. Contact Us